Google & Facebook reviews, handled

Every review answered, in your own voice.

GReviews watches your Google Business Profile, drafts a reply within minutes of a review appearing, and sends it — unless it is the kind you would want to read first.

Free plan · no card · your first replies drafted today

Marisol R.

just now
sent

41s after posting

"Came for the pastries, stayed because the espresso is genuinely the best I have had outside Rome. The staff remembered my order on visit two."

Your reply · drafted in your voice

Thank you, Marisol Dan will be thrilled you noticed the espresso. We roast it two doors down. See you Thursday.

held

"Waited 40 minutes for a table we booked…"

Draft ready · waiting for you

Reviews checked every

15 min

Around the clock, on a schedule

1–2★ reviews

Held

Never published without your approval

Setup

2 steps

Create an account, connect Google

Card required

No

Free plan, no trial countdown

Three steps, then it runs itself

Setup is one sitting. After that, the only thing asking for your attention is the review that deserves it.

1

Create your account

Business name, email, password. No card, no sales call — the workspace exists a second later.

2

Connect Google

One OAuth handshake links your Business Profile and imports your review history.

3

Set voice and rules

Pick a tone, add a sign-off, decide what sends itself and what waits for you. Then leave it alone.

What you get

A full review desk, not a reply button: ingestion, drafting, approval, outreach, and the numbers that tell you whether any of it is working.

The reply pipeline

New reviews are pulled every 15 minutes, drafted against your brand voice, and sent — or parked — according to rules you set per star rating.

Approval inbox

Everything held, drafted, or failed queues in one place with a count in the sidebar. Edit, approve, send.

Brand voice

Paste replies you have already written. It learns your cadence, your sign-off, and the words you never use.

Reply rules

5★ auto. 3★ draft. 1–2★ held for a human. Delays, daily caps, and keyword flags included.

Review requests

Send a link after a job. An optional feedback gate routes unhappy customers to you first, not to Google.

Themes & insights

Every review tagged by theme and sentiment, so "parking" turning up nine times is impossible to miss.

Competitor benchmarking

Track rival ratings and review volume next to your own. Know the gap before a customer names it.

Facebook cross-posting

Turn a glowing review into a post on your page, with copy written for the format.

Plain pricing

Start free, no card. Every plan includes the approval inbox, the audit trail, and CSV export — the limits change, the control does not.

Free

$0 /mo

25 AI replies

50 review requests

  • AI replies in your voice
  • Instant 1–2★ email alerts
Start free

Starter

$29 /mo

250 AI replies

500 review requests

  • AI replies in your voice
  • Instant 1–2★ email alerts
  • Brand voice training
  • Per-star reply rules
  • Review request campaigns
Start on Starter
Most chosen

Pro

$79 /mo

1,500 AI replies

3,000 review requests

  • AI replies in your voice
  • Instant 1–2★ email alerts
  • Brand voice training
  • Per-star reply rules
  • Review request campaigns
  • Themes & sentiment insights
  • Competitor benchmarking
  • Facebook cross-posting
Start on Pro

Agency

$199 /mo

Unlimited AI replies

Unlimited review requests

  • AI replies in your voice
  • Instant 1–2★ email alerts
  • Brand voice training
  • Per-star reply rules
  • Review request campaigns
  • Themes & sentiment insights
  • Competitor benchmarking
  • Facebook cross-posting
  • Priority support
Start on Agency

Every account begins on Free. Upgrade from inside the app once your reviews are flowing — nothing is charged before you choose a plan.

Questions worth asking first

Will the replies sound like a robot wrote them?

That is the part we spent the most time on. You choose a tone, add a signature, ban phrases you hate, and paste replies you have written before — the model matches your cadence rather than producing "We appreciate your feedback!" forever. Every draft stays editable before it goes out.

What happens with a one-star review?

By default it is held, not sent. You get an email within minutes, a draft waiting in the approval inbox, and full control over what actually gets published. Rules are per star rating, so you decide where the line sits.

Do I need a Google API key or a developer account?

No. You sign in with the Google account that owns your Business Profile and pick the location. Tokens are encrypted at rest and used only to read reviews and post your replies.

What if I run several locations?

Each location is its own workspace with its own voice, rules, and metrics, and the dashboard aggregates across all of them. Agency plans lift the reply cap entirely.

Can I cancel or export?

Yes. Reviews and replies export to CSV at any time, and cancelling drops you to the free tier rather than locking you out of your own history.

There is a review waiting right now.

Create an account, connect Google, and let the next one answer itself.